Legacy Pools FAQs
Our San Antonio based pool builders are experts ready to answer all of your questions. Dive into our FAQ page to see get your questions answered.
Frequently Asked Questions
With over 20 years of experience we have received thousands of questions from all types of people trying to learn about pool builds and designs. Browse some of the most commonly asked questions we’ve received and if you don’t see the answer to your question, give us a call we are ready to answer your questions in English and Spanish!
Have Questions About Our Pool Designs?
What experience do you have in building in-ground pools, and how long have you been in business?
We have been in the business of building in-ground pools for over 20 years. During this time, we have gained extensive experience in designing, building, and installing in-ground pools of all shapes, sizes, and styles. We are a licensed and bonded contractor, and my goal is to earn my customers’ trust and loyalty by providing top-quality workmanship and exceptional customer service.
Can you provide references or examples of past in-ground pool projects you have completed?
Yes, we can provide references and examples of past in-ground pool projects we have completed. we have a portfolio of my previous work that showcases the quality and attention to detail that we bring to every project.
Can you explain the process for installing an in-ground pool, including any necessary permits or inspections?
The process for installing an inground pool involves several steps, including site preparation, excavation, installation of the pool structure, plumbing and electrical work, backfilling, and finishing. Depending on the project’s size and complexity, permits and inspections may be required at various stages of the installation process.
How long does it typically take to install an in-ground pool from start to finish?
The installation time for an in-ground pool varies depending on the project’s size and complexity, but typically takes between 6-12 weeks from start to finish.
Can you explain the warranty on the pool and its components, and how any repairs or replacements are handled?
We offer a warranty on all of the pool components, including the structure, plumbing, and equipment. If any repairs or replacements are necessary during the warranty period, We will handle them at no additional cost to the customer.
Do you have liability insurance, and can you provide proof of insurance?
Yes, we have liability insurance, and we can provide proof of insurance upon request.
Can you explain the different types of pool features, such as waterfalls or lighting, and their costs?
There are many different pool features available, including waterfalls, lighting, and other amenities. The costs associated with these features depend on the type of feature, the materials used, and the installation requirements
What is the estimated cost for the inground pool project, and what factors impact the final cost?
The estimated cost for an in-ground pool project depends on several factors, including the pool’s size, materials used, and additional features. We provide a detailed quote for each project, including all associated costs and fees.
How do you handle payments and what is your payment schedule?
We offer a flexible payment schedule that is designed to meet our customer’s needs and preferences.
How do you ensure customer satisfaction, and what is your policy for addressing any concerns or issues after the installation is complete?
Our goal is to ensure complete customer satisfaction with every project. If any issues or concerns arise after the installation is complete, I will address them promptly and work to find a resolution that meets the customer satisfaction.
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